G&L Support Landing Page
Declaration of Obsolescence
The entire G&L product line was moved to obsolescence/legacy in 2018.
We no longer manufacture or repair G&L products and recommend a long-term goal of retrofit and replacement.
Migration Path and Retrofit
The KAS platform is generally the migration path but each system must be evaluated prior to retrofit.
For a retrofit you can reach out to your local Kollmorgen distributor to start the process.
We no longer manufacture or repair G&L products.
EIC Electronic Industrial Controls ( a 3rd party non-Kollmorgen affiliate ) repairs the G&L Controls and Drives.
- EIC Website Link: https://www.eicrepair.com/
- Phone no. 770-956-7838
- Address: 17 Phillips Drive, Carterville, GA 30121
G&L Software Archive including Picpro
To assist customers needing G&L software or support documentation we’ve posted an archive of all the PicPro versions on our website.
There is no charge to download the software and the license A12345 will work to install.
Although we do not charge for the software it is required to fill out the form and accept the terms and conditions.
In the case software is not posted on the website, it is no longer available.
Miscellaneous Software, Manuals, and other Documentation
Other software and documentation downloads can be found at:
In the case software not posted on the website, it is no longer available.
Manuals can be found at:
Basic Support and Maintenance
Basic support operations can be found in the document at:
This document covers the basic support for the G&L products and assists with maintenance procedures. It includes information on the three different edition levels of PicPro.
- Information on the different G&L files types
- How to determine what version of firmware being used in the Smart Drives an MMC Controls.
- Explains the locations for the G&L documentation
- Provides procedures for replacing the backup battery for MMC controllers.