G & L Basic Support Document

This document covers the basic support for the G&L products.  It includes information  on the three different edition levels of PicPro.  Information on the different G&L files types and how to determine what version of firmware being used in the Smart Drives and MMC Controls.  It explains the locations for the G&L documentation and procedure for replacing the backup battery for the MMC controllers. 

The G&L Product line is obsolete and we no longer can repair or manufacture products.  We strongly encourage users to migrate to our current control platform, KAS.  

This document was written to assist with maintenance procedures.