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Kollmorgen Support Network

Questions & Answers

The below represents frequent questions our support, engineering and sales teams have been asked over the years. If you have a question, please submit our contact us form to reach our application engineering team.

Kann ich einen PROFIBUS Regler in Betrieb nehmen, ohne dass der PROFIBUS angeschlossen ist, und muss ich dazu die PROFIBUS Karte ausbauen?

Die Karte muss nicht ausgebaut werden. Der Watchdog muss deaktiviert werden:

  • S400/600: im Fenster „Basiseinstellungen“ Ext. WD. auf Null setzen.
  • S300/700: im Fenster „CAN-/ Feldbuseinstellungen“ bei „Externer Watchdog“ Null eintragen.
How can I select a motion task with an analog input? [ S300 ], [ S600 ], [ S700 ]
What does four quadrant operation mean? [ S300 ], [ S400 ], [ S600 ], [ S700 ]
What is the maximum value for motor temperature sensor (PTC)? [ S300 ], [ S400 ], [ S600 ], [ S700 ]

S300: 5.0 kOhm
S400: 2.0 kOhm
S600: 1.6 kOhm
S700: 5.0 kOhm

How can I start communication to the amplifier, if it doesn't boot correctly? [ S300 ], [ S400 ], [ S600 ], [ S700 ]

To start the amplifier in monitor mode, press both keys in the front panel simultaneously while when switching the drive on (24V on).

Why are large set point steps (e.g. 0 >> 7 V) with OPMODE = 5 not executed? [ S300 ], [ S400 ], [ S600 ], [ S700 ]

Input filter isn't set correctly. Increase filter time constant of the analog input.

What is the permitted length of the feedback cable? [ S300 ], [ S400 ], [ S600 ], [ S700 ]

Depends on the feedback type. See page MultiFeedback

What is the permitted length of the motor cable? [ S300 ], [ S400 ], [ S600 ], [ S700 ]
  • <10m: noise emission acc. to IEC 61800-3 category C2
  • >10m: noise emission acc. to IEC 61800-3 category C3
  • >25m: with motor choke 3YL (see Accessories Manual)
  • max: 50m

See Instructions Manual for more information.

How can I reset the amplifier parameters to manufacturer default in the monitor mode? [ S300 ]

Hyperterminal:

CLR
SRMON>
booting...
on user request starting SRMON 0.66
SR-Monitor. Danaher Motion
(SRMON Rev 0.66 Dec 14 10:53:51 2004)
FPGA Initialisation done
SRMON> clr
SRMON>

Does the setup software work with Debian Linux operating system? [ S300 ], [ S700 ]

The DriveGUI S300/S700 works with Linux Debian in the Windows Emulator WINE and communicates with the servo amplifier via the RS232 Com interface. An interface converter Ethernet or USB to RS232 is not required. An embedded PC has enough RS232 COM interfaces. So parameterizing, diagnostics and remote control can be done.

Why is no phase-loss error detected although a phase is lost? [ S300 ]

The DC intermediate voltage is supervised. The phase-loss error is detected is the drive is loaded, because the DC voltage goes down then.

How can I force a wake & shake with a ENDAT/Hiperface/BISS Feedback? [ S300 ], [ S400 ], [ S600 ], [ S700 ]

Terminal: M SEARCHKOM 1

What are the application requirements in case of a high altitude site, e.g. above 1,000m A.M.S.L.? [ S300 ], [ S400 ], [ S600 ], [ S700 ]

1.) <1000m A.M.S.L., no restrictions
     1000-2500m A.M.S.L. with power derating 1,5% / 100m
2.) According to Paschen the isolating capability of air is reduced. That reduces the max. allowed mains voltage to 400V.

Can I use a parameter set for an amplifier with another current class? [ S300 ], [ S400 ], [ S600 ], [ S700 ]

Parameter sets of S300 and S700 amplifiers can be used independant from amplifier type and current class.

From which Hardware / Firmware versions does the AS option work? [ S300 ]

FW   >   0.87
HW   >   Ser.No. 214010

Is it possible to drive old Hardware (HR<02.01) with new Firmware (>1.30)? [ S300 ]

No. The command LAYOUT has been introduced later. Refer to application note Hardware Revision Number. An old S300 hardware version would be interpreted in a wrong way with new firmware. Polarity of the AS input has changed, an error message would occur with new firmware.

You can solve the problem with this command sequence:

ONE 0XC 24
ONE 0XD 4

Switch the amplifier off and on again.

How can I change the rotation direction of SinCos Encoders? [ S300 ], [ S400 ], [ S600 ], [ S700 ]

To change direction you must exchange sine and cosine.

For more information refer to Motion direction - Parameters

What is the mechanical rigidity of the S300? [ S300 ]

Class 3M2 sine according to IEC 721-3-3;
2 to 9 Hz 1.5g
9 to 200 Hz 0,5g
Shock 4g, spectrum L 22ms
The sine wave is called "Prüfung Fc" in EN 60068-2-6.
The shock is a half-sine wave, is called "Prüfung Ea" in EN 60068-2-27 and EN 60721-3-3 (09/95) picture 1

What is the message level for amplitude error (F04) with SinCos encoders? [ S300 ], [ S400 ], [ S600 ], [ S700 ]

The SinCos amplitude monitoring enables the F04 error with:

  • FW 070 : F04 at approx. 1900 U/min
  • >=FW 072 : F04 at approx. 4500 U/min (approx. 150Khz)

The monitoring can be switched over in both firmware versions with CPHASE 2.

No communication to the encoder 

Solution: connect the encoder, check the cable 

Wrong data in the encoder 

This error occurs with new encoders, that have never been initialized.

Solution: Initialize the data with the command HSAVE (terminal screen)

See pages Supervision of Sine Cosine EncodersSetup of an Endat or Hiperface or BISS encoder and LED Display

How can the direction for an analog set point be inverted without changing the wiring? [ S300 ], [ S400 ], [ S600 ], [ S700 ]

Select function 30 for a digital input:

INHCMD VSCALE –x
INLCMD VSCALE x

For more information refer to Motion direction - Parameters