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Workbench Crashes When the Drives are Found | 29 Jun 2018 | |

Workbench Crashes When the Drives are Found

Hi!

When Workbench 1.17.0.2215 finds the drive it crashes every time. The local network is behind a Moxa router.

I have two network connections, one directly to the router and one on the outside of the router (WAN).

If both are on Broadcast mode it crashes directly, when the local connection is set to No discovery it works but it can't find the drive since it is behind a firewall.

I could use port forwarding but i don't know the port number workbench is using.

This setup has worked before but then I used another router. 

Why does it crashes ?

Comments & Answers

ThomasW | Fri, 06/29/2018 - 13:13

It looks like the Moxa router is the problem, I replaced it with a switch and now it works.

Jordan.Smith | Fri, 06/29/2018 - 15:58

Glad you were able to find a solution. Thanks for using the community!

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ThomasW
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