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Servostar 600 firmware update problem

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Hello Support,

I have a problem with  Servostar 600, i will update the firmware, because it looks, the amplifilter does not contain any firmware right now.

(I attached picture, what is the actually state on the amplifilter.)

I connected on COM port,and i tried to use the FW_Download_2007 program and the Upgrade_Tool_V3 on the Kollmorgen CD also.

Everything seems ok During the procedure, but the firmware doesn't want to upgrade to the amplifilter.

Could you please help me a bit?

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Solved: Solution was use DriveDownload utility_216A(Important with this old software.) with version 5.53 firmware. Then update to the correct firmware version 7.02.

attikatmm - Wed, 09/11/2019 - 01:32
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Hello,

I can't recognize this harware version exactly, but i attached a picture from the label on the amplifilter.

The software version that i tried first is 7.03, then i also tried the 9.27

Thanks in advance

Attachment 
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Hello,

I have a similar  problem. my hardware ver is 5.20 and pervious FW was 7.67. I have tried to downgrade to 5.99 everything worked fine and it took it 1hour to complete the upgrade. i have recycled the power as instructed by the software and was able to see 5.99 displayed for 2 second than went to F04 than went blank. i have recycled the power several time and got the same result. I have tried to connect to the drive so i can load custom parameters and i couldn't establish the communication anymore. can anyone help please. Thanks

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Hello,

Can you provide the S600 hardware version of the drive and the version firmware you are trying to load in it?

Thanks,

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