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QMP firmware download failed

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Hello.

Attached is the report regarding QMP firmware download failure.

Please give me a solution.

Thank you.

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See answer below

Ariesta - Mon, 01/06/2020 - 13:09
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1 Answer

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Hello Ryu,

 

It seems that Motion Console and Flash.exe utility are unable to find the firmware file due to the environment variable not set properly. Please see below for the full error message:

 

The specified path to the file is not accessible. This message code is returned by mpiControlDefaultFile(...) if the installation path environment variable (MEI_MDK_DIR_xx_xx_xx) is not valid. To fix the installation path variable, either re-install the software or manually configure the environment variable.

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