Skip to main content

Kollmorgen Support Network

To better serve our Kollmorgen users with questions too complex to be addressed in this space, we made the painful decision to close this Community forum.

Please submit your question using the contact us form to reach our application engineering team.

For the immediate future, you can still access and read past posts.

Thank you for understanding and for participating in the community over the years.

QMP firmware download failed | 17 Dec 2019 | |

QMP firmware download failed

Hello.

Attached is the report regarding QMP firmware download failure.

Please give me a solution.

Thank you.

Comments & Answers

Ariesta Wibisono said ...

Ariesta Wibisono |

Hello Ryu,

 

It seems that Motion Console and Flash.exe utility are unable to find the firmware file due to the environment variable not set properly. Please see below for the full error message:

 

The specified path to the file is not accessible. This message code is returned by mpiControlDefaultFile(...) if the installation path environment variable (MEI_MDK_DIR_xx_xx_xx) is not valid. To fix the installation path variable, either re-install the software or manually configure the environment variable.

Ariesta Wibisono | Mon, 01/06/2020 - 21:09

See answer below

About this Question

Ryu
Taxonomy: