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d.3 HW Download

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Is there a way the AKD can go into the d.3 HW Download mode without pressing the B1 button on power-up?

I have an AKD that always goes into this HW Download mode every time on power-up.

Thanks,

Rob

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2 Answers

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In general the B1 button actives the d3 Download mode.
I don’t know what FW version you are using or the age of the drive but you could try
Re-downloading the FW to the drive and see if that remedies the problem.
If not or if you have concerns regarding the drive and want it to be evaluated I would recommend
sending it in under a RMA.

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The AKD drive should not be going into the d.3 HW Download mode without pressing the b1 button on power-up.  I recommend you try downloading firmware to the AKD drive.  Once the firmware is updated if it continues to come up in d.3 HW Download mode, please setup a RMA and send back to be evaluated.

 

 

 

 

T

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