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Drive s720 | 29 Jul 2023 | |

Drive s720


While downloading the PAR file with DriveGUI, after reboot of drive and before downloading the motion task and can sdo, conection is interupted (apear offline in bottom window of drivegui) . Even is disconected DriveGUI ask if continue downloading. Which is giving me suspicion that not all parameters are downloaded. 

Please advise, because with old firmware of drive we did not have this issue.

Thank you. 

Comments & Answers

jcoleman02 | Mon, 07/31/2023 - 13:07

It is normal to see the "Offline" status in the status bar while the drive is resetting (following the parameter file download and save).  It should indicate "Waiting for reset to complete".  Then it will indicate "Ready", but still be offline while loading CAN SDOs and motion tasks.  After the motion tasks are loaded, it should go back online.

Make sure you are using a serial cable with only 3 wires.  The pinout should be 2-3, 3-2, and 5-5.  If there are other wires connected, that may cause communication problems.

Iulian83 | Tue, 08/01/2023 - 05:38


Checked the wirings and are correct.

Thank you for the answear.


Iulian83 | Tue, 08/01/2023 - 05:49

This is second type of error message (first one is sent in previous reply). And they are multiple similar as in these two pictures.

Please advise, if the download is correctly done, even we get these messages.

In the past we did not get these messages.

Please advise, what we can done to correct this issue.

Thank you!

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