Back to top

The human vs. robot topic in workplaces has been in the spotlight for quite a while. Look at the comments under the YouTube video where Google introduced its AI (Artificial Intelligence) assistant that could call restaurants and salons to make appointments - there is widespread concern from the audience over the risk of human workers being replaced by AI-equipped machines. But on the other hand, even Elon Musk admitted in a Tweet that “humans are underrated” at Tesla, where “excessive automation was a mistake”. Inspired by such arguments, I keep pondering over one question: what is the role of robotization, or automation in a broader sense, in today’s employment?